How To Delete OurTime Account.
Hi, you are on this platform simply because you want to know how to delete, close, terminate, and even manage your OurTime account.
If that is true, then you are on the right platform.
We are simply going to guide you on how to close your account. So whatever be the reason you want to close your account is not our business. But our major concern is to guide you on how to delete, close, or even manage your account.
Meanwhile, OurTime is an online dating community for people in their 50s, 60s and older. Through the app, users can customize their profiles, browse curated matches and exchange messages.
How to manage or cancel OurTime subscriptions
You can cancel your subscription renewal from the section “My account settings”, any time from 24 hours after purchase until 48 hours before your subscription runs out.
To access this section, hover your mouse over your username in the top-right of any page.
Once you are on the page, click on “Manage my subscription” under the “My subscription” heading. Make sure that you follow all steps of the cancellation process ensuring that you select “Continue” when asked.
Alternatively, sollow these steps below to cancel your account by contacting their Live Agent on the phone
Step 1. Call their business line: 020 3868 2907 (Monday to Friday, 9am to 5pm)
Step 2. Advise the representative that you want to cancel your account.
Step 3. Provide the agent with your account info
Step 4. Request that you be refunded (If necessary)
Step 5. Ask the representative if you will be charged again
Step 6. And finally, retain the confirmation information you’re given.
NOTE: Once you have cancelled your renewal, you will receive a confirmation email. You can still continue to enjoy your subscription until it expires, at which point you’ll no longer be able to access the paid features of the website.
Similarly, they won’t take any further payments from your card unless you reactivate your renewal or have selected the installment plan.
How To Delete OurTime Account
NOTE: If you delete your profile, you will lose access to your account and your profile will disappear from the website within 24 hours. So if you want to keep your account with them, you can choose to “Suspend” your profile instead.
Follow these steps below to permanently delete your account/profile:
Step 1. Log into your Ourtime account/profile on any web browser of your choice.
Step 2. Now, navigate to the “My account settings” section of their website.
NOTE: “My account settings ” can be found by moving your mouse over your username at the top-right of any website page.
Step 3. Once there, scroll to the bottom of the page and click “To suspend or delete your account, click here”.
Step 4. At the bottom of the following page, you’ll see a second option to delete your account entirely: “To delete your account and permanently remove your profile from the site, click here”.
Step 5. And finally, follow the process until you receive a confirmation on your screen and via email.
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