How To Delete Octopus Account.
Are you fed up using your Octopus account, and as such you wish to cancel (close) or even deactivate your account?
If the above is the case then don’t bother because here is the right place where you can learn how to cancel (close) or even deactivate your account.
There are various reasons why you may wish to delete your Octopus account among all of them is email spamming by the company.
To unsubscribe from Octopus: Locate an email sent from Octopus and open the email. Now scroll to the bottom of the email and click the unsubscribe button. That’s it. You will not receive any emails from them Again.
How To Delete Octopus Account
If you need to cancel your Wallet, you will have to contact their support via email or even on phone, and request account cancellation.
Follow these steps below to cancel your wallet by contacting their Live Agent on the phone
Step 1. Call their business line: 2266 2222 (Octopus Customer Service Hotline)
Step 2. Advise the representative that you want to cancel your account.
Step 3. Provide the agent with your account info.
Step 4. Request that you be refunded (If necessary).
Step 5. Ask the representative if you will be charged again.
Step 6. And finally, retain the confirmation information you’re given.
You can also do this via this email: [email protected]
You have the right to ask us if we hold any Personal Data about you and if so, to request a copy of some or all of your Personal Data. If you would like to make such a request, please submit the “Data Access Request Form” (the prescribed form (form: OPS003) can be downloaded from the following link http://www.pcpd.org.hk/english/publications/files/Dforme.pd for obtained by fax through our Interactive Voice Response System on 2266-2222), along with appropriate proof of identity (a copy of the applicant’s Hong Kong Identity Card or Passport) to our Data Protection
Octopus Privacy policy, Paragaraphy 18, page 8
So you may submit a verifiable request for them to delete any personal information they have collected about you. Please note that this is subject to certain exceptions.
Once they receive and confirm your verifiable request, they will delete your personal information from their records, unless an exception applies.
However, if they are not able to verify your identity, they will deny your request to delete it. They may also deny your deletion request if retaining the information is necessary for them or their service provider(s)…
Follow these steps below:
Step 1. Log into your Email Account that is linked to the account you want to delete.
Step 2. Compose an email requesting account deletion, with your honest reason.
NOTE: You must state your account information on the body of your message.
Step 3. Now, in the Subject section type “REQUEST TO DELETE MY ACCOUNT”
Step 4. And finally, send the email to [email protected].
Here is a SAMPLE on how to write such an email
Has this article helped you?
If Yes!, don’t forget to share your opinion in the comment box below.
Meanwhile, remember also to share this article on your social media handle…
Copyright Loginhit.com.ng
All rights reserved.
This material and other digital content on this website is not permitted to be reproduced, republished, broadcast, rewritten or, redistributed, whether in whole or in part without the prior and express written permission from https.www.Loginhit.com.ng.
